Windows PCs & laptops · Norton, Stoke-on-Trent

PC repair by the bloke who builds them for a living

This is my dream job — 16 years fixing and building gaming rigs, workstations, and laptops. Most repairs come down to labour: how long it takes to find the fault and get your machine working again. If it isn't worth fixing, I'll tell you straight.

📞 07309 904025 · 07463 065826

We fix Windows desktops Gaming PCs PC laptops Custom builds Water cooling
We don't Mac / Apple PlayStation Xbox / Switch Mail-in worldwide
16
Years building PCs
115+
Parts in catalogue
15
Pre-built configs
£100
Assembly + stress test
£350
Custom water-cooling build

How repair pricing works

Most jobs are labour plus parts at cost. Labour depends on how long the fix takes — a quick virus clean is not the same as tracking down a dead motherboard or a laptop that won't charge.

The table below is a guide. After your £30 diagnostic, I quote you properly before any work starts. No surprises.

Getting your PC working — that's the point

I'm not here to upsell you stuff you don't need. I want your computer back in your hands, running properly.

Fixing PCs and building rigs is my dream job. I love this work — and that shows in how I treat every machine that comes through the door.

★★★★★
5.0
Google rating · 61 five-star reviews
24-hour service PC builds Laptop repair Fair prices Keeps you updated
Read all on Google →

What customers say

All 61 five-star Google reviews — newest first. Tap Load more to see them all.

Every quote above is from Google — same Bobby, same local service, whether it's a dead laptop or a £3,000 water-cooled build. Open on Google →

What we fix

Windows PCs and laptops only — hardware, software, and upgrades. Full service menu — 111 jobs ↓

💻

PC laptops

Overheating, slow boot, SSD/RAM upgrades, screens, keyboards, charging ports, liquid checks.

🎮

Gaming & desktop PCs

No display, crashes, GPU/PSU faults, BIOS issues, driver problems, PCIe and RAM training.

💧

Water cooling

Leaks, flushes, pump swaps, AIO failures, pressure tests — loops I've built myself.

Power & boot

Dead PSU, no POST, debug codes, CMOS, front-panel wiring, surge checks.

🪟

Windows & software

Fresh install, virus removal, tune-up, BSOD triage, passwords, drivers — Windows only.

⬆️

Upgrades & new builds

RAM, SSD, GPU, PSU at cost + labour. Or a full custom build from the shop.

Full service menu

111 jobs across 12 categories — Windows PCs and laptops only. Labour quoted before work. Parts at cost. £30 visit credited same day.

Loading service menu…

Don't see your exact fault? Contact Bobby — if it's a Windows PC or laptop, I can almost certainly help.

How it works

  1. Contact or email — Call or text 07309 904025 / 07463 065826, or use the form below. Describe the fault, your postcode, and whether it's a desktop or laptop.
  2. Your choice — I come to you or you come to me — Home visit across Norton and nearby ST postcodes, or drop your PC/laptop off at my workshop at 9 Hinchco Place, Norton. Get directions on Google Maps →
  3. Quote before any work — I'll explain what I've found in plain English and what it'll cost. Labour depends on how long the fix takes. Parts at cost only. Your £30 visit is credited off the bill if you book the repair the same day.
  4. Fixed, tested, returned — Every repair is stress-checked before hand-back. If it's not worth fixing, I'll say so — no pressure, no upsell.

📍 Norton, Stoke-on-Trent & nearby ST postcodes · Home visit or drop-off at 9 Hinchco Place · Directions on Google

Repair prices

Guide labour rates — final price depends on the job. £30 visit credited same day. Parts at cost.

JobLabour
Visit
Local call-out + diagnostic£30
Popular software
Virus & malware removal£42
Windows fresh install£55
Speed tune-up / de-bloat£28
Data recovery (logical)£55
BSOD / crash dump triage£40
Deep ransomware clean£65
Hardware labour
PSU / RAM / GPU swap£30–£40
SSD + Windows£55
Thermal paste / deep clean£30–£35
Motherboard swap£75
Laptops
Screen replacement (labour)£65
DC charging port repair£75
Clean, repaste & fan service£45
Custom builds
Air-cooled PC assembly£100
Custom water-cooling build£350

Full service menu (111 jobs) · Price list (CSV) · Email for anything not listed.

Questions

Do you fix Macs or iPads?

No. Windows PCs, gaming desktops, and PC laptops only. I don't touch Apple kit.

PlayStation, Xbox, Nintendo?

No — consoles aren't my trade. PCs and PC laptops only.

Can you collect my PC?

Home visits in Norton, Stoke and nearby ST postcodes. Call, text, or email your postcode first.

Why do prices vary?

Because labour depends on the fault and how long it takes to fix. I'll quote you honestly after I've seen the machine — not before.

Repair or new build?

I'll be straight. If a new build wins on cost, I'll quote parts at shop prices — no pressure.

How fast?

Many jobs same or next day. Parts on order — I'll give a real date upfront.

Book a repair

Email the form below, or call/text — either number reaches Bobby.

Or call · 07309 904025 · 07463 065826